Privacy Policy

Last updated: January 2025

Introduction

PepeProxy ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our residential proxy service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Username and password (encrypted)
  • Payment information (processed securely through third-party providers)

Usage Data

To provide and improve our service, we collect:

  • Proxy usage statistics (traffic consumed, requests made)
  • API access logs
  • IP addresses accessing your account
  • Browser type and device information

How We Use Your Information

We use your data to:

  • Provide and maintain our proxy service
  • Process payments and manage your account
  • Monitor usage to prevent abuse and ensure fair use
  • Send important service updates and security notifications
  • Improve our service through analytics (anonymized when possible)
  • Respond to support requests

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

  • Service Providers: We work with trusted third-party services for payment processing, infrastructure, and analytics. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and users' safety.
  • Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted storage of sensitive data
  • HTTPS encryption for all data transmission
  • Regular security audits and monitoring
  • Access controls and authentication

While we strive to protect your data, no method of transmission over the Internet is 100% secure. You use our service at your own risk.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your data in a portable format
  • Opt-Out: Unsubscribe from marketing emails (service emails are required)

To exercise these rights, contact us at pepeproxys@proton.me.

Data Retention

We retain your data only as long as necessary to provide our service and comply with legal obligations. Account data is retained while your account is active. After deletion, we may keep anonymized usage statistics for analytics purposes.

Cookies and Tracking

We use essential cookies for authentication and session management. We also use analytics cookies to understand how users interact with our service. You can disable non-essential cookies through your browser settings.

International Data Transfers

Your data may be processed and stored in servers located in different countries. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: pepeproxys@proton.me